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A Study on Consumer Preferences in Using E Wallets in Tiruchirappalli City

Issue Abstract

Abstract
The rapid evolution of digital technology has transformed payment methods, with E-wallets emerging as a convenient and secure alternative to traditional payment systems. This study explores consumer preferences in adopting E-wallets for transactions, emphasizing factors such as convenience, security, ease of use and incentives. Through a survey-based approach, the research investigates the demographic profiles, behavioural patterns and key drivers influencing E wallet usage. Findings indicate that younger consumers, particularly tech-savvy individuals, are more inclines to use e wallets due to their seamless integration with smartphones and loyalty rewards. By identifying these trends and obstacles, the study concludes by recommending strategies to improve accessibility and build consumer trust in digital payment ecosystems.
Keywords: E-wallets, convenience, smartphones, digital payment, security


Author Information
Dr. M. Sirajudeen
Issue No
2
Volume No
5
Issue Publish Date
05 Feb 2025
Issue Pages
331-339

Issue References

References 
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3. Mrs. Sowmya hedge (2023, January). A study on digital wallets and consumer awareness towards digital wallets. International journal of research in management studies, 7(1),
4. Published an article on Comparative study of marketing of banking services provided by private and public sector banks in India in Jamal Academic Research Journal: An interdisciplinary-, Aug 2014, ISSN:0973-0303
5. Published an article on Marketing of mobile banking services in Trichy town in JazamPublication, ISBN:978-93-81521-28-1